The Industry Leader Expands Its Care Automation Solutions to Give Every Pre-Admission Testing Team Member Their Own AI Assistants
January 29, 2025 – New York, New York – Qventus, a leading provider of AI-based care automation software for health systems, today announced the launch of its Perioperative Care Coordination (PCC) solution that alleviates the administrative burden and enhances productivity for pre-admission testing staff, reduces surgery cancellations, and optimizes more patients pre- and post-surgery. Qventus’ PCC solution provides multiple AI assistants that work in concert to support pre-admission testing (PAT) nurses in tracking down patient records, coordinating patient phone calls, mining charts to find relevant risks and clearances, risk-stratifying patients, and more.
Surgery is often the biggest revenue driver for hospital systems, but roughly 50 percent of pre- and post-surgical coordination by providers is weighed down by manual processes and administrative tasks that leave little time for pre-op care, causing avoidable surgery cancellations. The existing process also places unnecessary pressure on patients, who are often saddled with last-minute pre-surgical instructions, and can suffer needless complications post-op because they weren’t adequately prepared and optimized for surgery. The archaic pre-admission testing processes are not scalable as the United States faces a massive nursing shortage combined with an aging population with worsening acuities.
“Qventus’ Perioperative Care Coordination solution furthers our vision of alleviating the administrative burden from providers to deliver highly reliable care for patients” said Mudit Garg, Founder and CEO of Qventus. “By reducing surgery cancellations, enabling nurses to operate top of license, and optimizing more patients pre- and post-surgery with our solution, health systems can secure the margins to support their mission of delivering quality care to patients in their communities.”
The PCC solution was developed in partnership with several healthcare systems, including HonorHealth, Allina Health, Northwestern Medicine, Ardent Health and University of Arkansas for Medical Sciences. Hospitals utilizing the PCC solution can expect up to a 40% reduction in surgery and procedure cancellations and a 50% productivity boost for care operations teams. Through significant cost savings combined with more patients being optimized pre- and post-surgery, health systems can see up to tens of millions of dollars in ROI. When deployed alongside our Surgical Growth Solution, Qventus’ perioperative solution suite works in tandem to grow your surgical volume while scaling your PAT program to ensure more patients are ready for surgery, all while simultaneously dialing down your overall cost curve.
“PAT nurses are the silent heroes of the perioperative patient journey. Working through our patient lists isn’t just about efficiency–it’s about connecting with the human behind the chart. The amount of administrative work required is incredibly frustrating and disruptive to our workflow,” said Lisa Burgin, MSN, RN, FNP-C, Network Director Pre-Admission Testing, HonorHealth. “With Qventus, our nurses essentially have an entire administrative team that can automate work to double, even triple our efficiency, reduce surgery cancellations, and prepare patients for the best possible outcomes. Qventus’ AI teammates supercharge our staff and ensure we deliver best-in-class care to our community.”
Key features in the robust PCC solution include:
- PAT Workflow Support: AI Assistants help nurses prioritize, prepare for, conduct, and follow up from PAT phone calls, including providing scheduling support, requesting medical records, and EHR note-taking.
- Continuous Risk Determination: AI and machine learning technologies flag patient-specific risk factors based on EHR data, chart reviews, and patient conversations to inform prioritization.
- AI Patient Concierge Services: AI assistants can contact patients via voice, text, and email to gather intakes, coordinate appointments, answer questions, and track follow-up items.
- Intelligent Document Management: Automated processing, review, and assessment of faxed, scanned, and emailed patient records.
- Patient Optimization: Easily identify and coordinate wraparound care opportunities to connect patients to additional healthcare programs and support.
The launch of PCC comes on the heels of Qventus’ $105 million investment and Series D led by KKR earlier this month, marking the first phase of Qventus’ broader vision for the future of its AI Operational Assistants platform capability. Qventus’ current suite of health system solutions includes the Inpatient Capacity Solution, which reduced the length of stay for partner health systems by over 36,000 excess days in 2024, and the Surgical Growth Solution, which drives an average of 11x ROI.
About Qventus
Qventus uses AI to intelligently automate operations across care settings to help health systems secure the margins needed to achieve their mission of delivering exceptional care to patients in their communities. Leveraged by over 115 health systems, Qventus’ enterprise platform and solution suite reduce the administrative burden, identify potential issues upstream, surface suggested interventions, and actually take action to solve problems for busy healthcare staff—a collective system of action that sits on top of a hospital’s enterprise systems of record. Qventus unlocks best-in-industry ROI by driving strategic surgical growth, creates capacity, and reduces costs, all while delivering powerful insights to help solve long standing operational challenges once and for all. 100% of clients say they consider Qventus part of their long term strategy. Learn more at www.qventus.com.
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Evan Scarduffa
